Call Center - Ezy Call Manager 3 by EzySoft Developments

Call Center : Download Ezy Call Manager Now.

Ezy Call Manager 3 is a productivity tool to track and manage in-coming calls and follow-up action to your organization. You can use it in a small one man, home based business or a larger corporate environment of up to 30 users. It has licensing options and technical capability built into it to let it scale from one user to 30 users connected simultaneously on a Network. Use it for:

1. Logging in all in-coming calls to your organization.

2. Prioritize all calls such that follow-up action can be done according to its priority.

3. Keeping a record of all follow up action taken if necessary for each call.

4. Specify who recorded the call and who needs to follow up on it.

5. Easily search and locate calls & follow up action in a whole variety of ways like call received date, call follow up date, follow up person, product or subject, priority or status.

Ezy Call Mananger is ideal for example in a Sales department to ensure that no in-coming leads are left un-answered. If you have spent top dollars on advertising & marketing, you would want to ensure that no in-coming leads have not gone to waste due to a lack of management of all these in-coming enquiries. With Ezy Call Manager, you can ensure that all leads are recorded and all follow up is done promptly.

Download Now for $75.00

Can scale from 1 to 30 users depending on the license purchased. Can be used in Workgroup mode for 1 to 3 users and Client Server Mode for 4 to 30 users. For the Windows 95/98/ME/2000/XP or NT4.0 platform.
User Level security instead of password security.
Powerful User Permission features allowing you to specify No Access, Read Only, Add, Add & Edit, Add, Edit & Delete or Full User Access to all main data forms.
In-built Back up and Restore function (Using Zip compression format).
Context Sensitive Help documentation.
Preview all reports on screen before printing.
Export reports to PDF, RTF, HTML, EXCEL and other popular formats.
Powerful search and filter functions for locating specific calls.
Records the username, date & time of all users who created a new call as well as the username, date & time of users who last edited the calls for easy auditing.
Create and open multiple databases meaning that you can use it for more than one company.

Works on Windows 95, 98, Me, 2000, NT, and XP

Download Now for $75.00